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ALLIANCE AIR PARTS (AAPI) SALES TERMS AND CONDITIONS
MINIMUM ORDERS

Domestic orders $50.00 per order and International orders $100.00 per order, unless other terms are agreed to. 

PRICING

Quoted prices are good for ten (10) business days.

GUARANTEE

As removed parts are sold as being economically repairable, if the part is found to be beyond economical repair (BER) then it can be returned within 30 days of the invoice date, unless otherwise stated in writing.  Customers must supply a copy of the work order from an FAA approved repair station stating the part is beyond economical repair (BER).  Overhauled (OH) parts are guaranteed by the FAA approved repair shop that completed the work.  AAPI does not modify, repair or overhaul any parts.

This guarantee expressly excludes any liability for cost of installation, removal and any damages for lost profits or consequential damages.

AIRWORTHINESS

Under no circumstances does AAPI guarantee the airworthiness of any part.  It is the Customer’s responsibility to have the part inspected by an FAA licensed A&P mechanic or an FAA approved repair shop prior to installation.

CERTIFICATIONS

AAPI maintains complete traceability on all parts back to the donor aircraft.  We provide our Material Certification on all as removed (AR) parts showing the part number, serial number, and pertinent information on the donor aircraft.  Overhauled (OH) parts come with the original FAA 8130 issued by the FAA approved repair shop.

ACCEPTANCE AND ACKNOWLEDGEMENT

Customer performance on the Sales Order (SO) is deemed an acceptance without exemption of these terms and conditions.  Due to the length of the Terms and Conditions, AAPI’s SO and Invoice refer our customers to our website for complete details or they may ask their sales rep to email a copy to them.

All orders must be confirmed by the customer either by a Purchase Order (PO), Customer’s Signature on AAPI’s quotation or an email confirmation.  If the customer requires an acknowledgement of their PO, they must specifically request an acknowledgement.  AAPI’s representative will send an acknowledgement via email to the email address supplied by customer within one (1) working day.

PACKING SLIP AND PACKAGE LABEL

All orders will be shipped with our standard packing slip and label, unless the customer specifies in writing they require an “exception”.  Customer will be responsible for providing us with their packing slip and label.

CRATING

If the part requires crating please allow additional time for it to be crated before we can ship. 

SHIPPING

All parts are one hundred per cent (100%) owned by (AAPI) and are available to ship immediately.  All required documents must be received by your sales rep no later than 3:00PM CST if shipping UPS or FEDEX to be processed the same day.  Orders shipping by any other carrier may require an earlier time – check with your sales rep.  All orders are shipped F.O.B. (Origin/OKC) via the carrier and method the customer specifies on their order or agreed upon between customer and AAPI.  If your order requires special handling, i.e. counter to counter, there will be an additional fee.  You will receive your tracking number via the email address you give your sales representative when your order has been processed by our shipping department.

SHIPPING DAMAGE

Damage due to shipping must be reported to AAPI immediately upon receipt and claimed with the appropriate freight company, any notice after that timeframe will be at AAPI’s discretion.  Customer should have the delivery driver note any visible damage to the shipping container at the time they accept the package.  If there is any damage discovered when container is opened it must be reported within 24 hours of receipt, this timeframe will be confirmed by the date the package was signed for.  Customer must keep all packaging and packing materials for inspection.  AAPI will replace or refund the SO if damage is due to improper packaging.  AAPI will not be liable for, including but not limited to, damage due to the freight company’s neglect, improper handling, lost shipment or delays or damages not reported within the above mentioned timeframes.

RETURNS

Contact your Sales Representative within thirty (30) days of the invoice date for a Return Material Authorization (RMA) number.  Customers who do not obtain an RMA will be responsible for any excess costs incurred.  Parts must be returned with the original traceability paperwork provided.  All parts approved for return may be subject to a fifteen per cent (15%) restocking fee, unless it is determined the part is BER or AAPI shipped the wrong part.  The restock fee waiver will be determined at AAPI’s discretion for all other reasons.  All returned parts must be received in the same condition as they were upon receipt by the customer or the drop ship location.  Parts that have been opened or returned to us in any other condition as stated above will not be accepted and a refund will not be issued.  All freight charges are non-refundable.  All shipping charges involved in returning the part(s), including but not limited to freight, customs, duties and taxes must be prepaid by the shipper.  Failure to do so may result in refusal of the shipment at the Customers expense.  Returns must show the RMA number clearly on the outside of the box/container.  Returns over thirty (30) days will not be accepted.  Any exceptions to the return policy will be at AAPI’s discretion.

TAXES

Buyer agrees to pay any taxes imposed by law.  Oklahoma vendors are not required to charge sales tax on aircraft repair parts and are not required to obtain any documentation or certificate to sell said parts.

PAYMENT TERMS

Shipments to customers, who have not established credit terms with AAPI will be made on a prepaid basis.  You must obtain prior approval on what method of payment we will accept for your order,  your sales representative will receive approval from our accounting department on your behalf.  We accept the following credit cards (Visa, MasterCard or Discover only).  When paying by credit card we do require additional documentation, our credit card form and instructions are available online as an Adobe Acrobat PDF document.  Please contact your sales rep to be approved for credit card payment before submitting your credit card form.  Credit cards fees may apply.  Cash On Delivery (COD) shipments do require prior approval for company checks to be an accepted form of payment; otherwise, we will require COD Certified Funds.  We also accept ACH payments and Wire transfers.  Domestic and International wire transfer instructions and ACH payment instructions are available online as an Adobe Acrobat PDF document.  Please click on the appropriate link.  Payments from customers who have been given open terms should be mailed to the post office box address shown on the invoice within the agreed upon terms or their account will be subject to an interest charge of 1.5% per month on the past due balance until paid and any collection costs or fees incurred (unless special terms were arranged).  Accounts with unpaid balances over sixty (60) days or over the credit limit will be placed on credit hold.  AAPI reserves the right to modify or withdraw credit terms and/or credit limits at any time without notice, and to require guaranteed security or payment in advance for the amount of the order.  click here for form

BILLING DISPUTES

Any disputes over charges made by AAPI must be submitted to mediation as a prerequisite to the filing of any lawsuit.  The mediation conference shall take place in accordance with the Commercial Industry Mediation Rules of the American Arbitration Association then in force.  Venue for any mediation conference shall be Cleveland County, Oklahoma and any litigation involving the sale shall take place in the Circuit Court in and for Cleveland County, Oklahoma.  The sale shall be governed by and construed in accordance with the laws of the State of Oklahoma without regard to that state’s conflict of law provisions or the laws of your state of residence.  The prevailing party, as determined by a court of competent jurisdiction, in any litigation involving the interpretation or enforcement of the sale shall be entitled to recover its attorney fees (including paralegal fees and attorney fees on any appeal) and costs from the other side.

CREDIT APPLICATION

Customers that wish to pay on credit terms but have not established credit with AAPI must fill out and sign an " Application for Credit" form, and then email to accounting@aapi.aero or fax to 405-548-2511.  The form is available online as an Adobe Acrobat PDF document.  Click here to get the form.  Once completed and returned the application will be reviewed and the customer will be notified of possible credit terms.

ADDITIONAL CUSTOMER FORMS AND INFORMATION

Paperless Billing Form

In order to set your company up in our system you will need to fill out our “Paperless Billing” form.  This form tells us who is to receive your invoices via email, we will only fax if your company does not utilize email.  Your order cannot be processed until the form is returned to us.  It is the Customer’s responsibility to keep this information updated at all times and to allow our email’s to be received by your company.  Invoices are emailed the next business day following the shipment date, this is due to the fact we need to close out the previous day’s shipments before we create the invoice.   The Paperless Billing form is available online as an Adobe Acrobat PDF – click here for form

International Export Certification Document

All International Customers are required to have a current Export Certification Document on file before we can ship your order.  The signed Certification document is good for two years from the signature date and must be signed by the appropriate official of your company.  This documentation is available online as an Adobe Acrobat PDF – click here for form